About Us
Our promises
A dedicated team will receive and deal with all telephone calls so that, in the medium term, you would need only one number to deal with all housing enquiries
Our Customer Service Standards
Our standards, including the Customer Care Charter, have been agreed with customers to give you clear information about the standards of customer service to expect from Stafford and Rural Homes.
The standards cover all our key services and contain performance indicators which are being monitored to help ensure we deliver the standards we set.
Click to see our Customer Service Standards leaflet
Clck to see how we are doing against all our performance indicators
For more information about our service standards, you can Email or contact us on 01785 216612
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