We will employ specialist, trained Tenant Participation staff to work with and support the Federation and local groups. It would provide equipment and administrative support to tenant groups as required
Our Performance
This pag contains Information about our approach to Performance Management and will include 
clear measurement of our progress against a set of performance indicators, particularly against the Government's Key Lines of Enquiry.
Click to see the internal assessments of our position against the Key Lines of Enquiry (KLoE). These are the main indicators against which the Audit Commission judges our performance as an organisation
Our achievements are being benchmarked against other Registered Social Landlords, using the HOusemark system, so that you will gain a true and accurate picture of the organisation.
Click to see how we are doing against our performance targets and promises.
We were awarded "three green lights" by the Housing Corporation, our main regulator, in 2007 and then again in 2008 when they assessed us against their regulatory code to make sure we were:
- A financially viable company
- Properly governed
- Properly managed
This was a significant achievement for such a young company and we hope will add impetus to our aim of continuous improvement towards an award of "three star excellent" by 2009.
Click to see the Housing Corporation Assessment 2007
Click to see the Housing Corporation Assessment 2008
For further information about Performance Management, please Email or contact us on 01785 216612
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