Our promises
Promises 1
Leaseholders will be consulted and must give consent prior to the introduction of new services and related charges.

You Said...We Did!

We know how much you value feedback when you have taken the trouble to tell us about your experience of our services.  

Click to see a summary of some the most recent improvement actions we have taken as a result of your comments and those of our staff and key service partners.

Continuous Improvement Register
Click to see the full list of our improvements, including further details about why actions were taken and notes about Value for Money, and impact Ratings.   You will need Microsoft Excel on your computer to view this.

Your suggestions for further improvements to any of our services are always welcome.  You can Email or contact us on 01785 216612, or complete the Having Your Say form on this site.

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