Our promises
Promises 12
We will work with local colleges to secure the best quality training and educational opportunities for apprentices and other employees

 

 

Welcome to Talkingpoint, where you can help to shape how we work for you.

In this section you can complete consultations and see what consultations are planned.  You can also view the feedback from completed consultations and what we are doing with the results.

Current and planned consultations
Find out what consultations are taking place or planned.  Click to select a consultation and have your say

Feedback on completed consultations
See the results of consultations and how we are using the information.   Click to see results of completed consultations

Our commitment to consultation

  • We will be clearly state the reason for and objectives of consultation activity.
  • We will co-ordinate consultations to ensure the best use of resources.
  • We will plan consultations to be accessible.
  • We will be clear and open about how the responses will be used.
  • We will use plain english to try to keep each consultation easy to understand.
  • We will ensure that consultations are useful and that results are acted upon.
  • We will feed back consultation results to those involved, and in summary form to all customers.
  • We will share findings across the organisation, linking action to our corporate objectives.
  • We will publicise improvements and changes to services and facilities arising from customer feedback.

For further information about taking part in consultations, Email or contact us on 01785 216612

Your Feedback

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What do you do with my feedback?

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