Tenant representatives will be involved in producing customer information and would test and approve material produced
The Partnership Agreement
Stafford and Rural Homes worked with itsTenants and Residents Federation to launch a Partnership Agreement in 2007 about how tenants, leaseholders and residents can be involved in service development and delivery. The agreement was a real step forward in our aspiration to achieve a Three Star Excellent service by 2009.
The 2008 Agreement is about to be launched and representes a major development of our partnership with customers in line with the Housing Corporations People First "building blocks" towards real and meaningful customer involvement in service delivery Click to see the 2008 Partnership Agreement.. Watch this space for details of the formal launch event!
Over 80 tenants and staff attended the agreement launch event on 14 February 2007 at The Rurals, when speakers Phil Morgan (Chief Executive of the Tenant Participation Advisory Service) and Julie Fawcett (Tenant Board member at the Housing Corporation) praised the work of the Partnership Task Group and encouraged tenants and residents to get involved with their landlord.
The agreement contains performance targets and measures to help ensure that this key partnership achieves the objectives it sets. Performance against the targets will be published on this site and in our magazine, Opening Doors to Better Homes.
Click to see the 2007 Partnership Agreement
For more information about the agreement, please Email or contact us on 01785 216675
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