Our promises
Promises 6
We will employ specialist, trained Tenant Participation staff to work with and support the Federation and local groups. It would provide equipment and administrative support to tenant groups as required

Our Improvement Programme - Have Your Say

February 20, 2008

We have been hard at work delivering the Improvement promises made to tenants at the time of the transfer from the Borough Council in 2006

In the Spring, work will be starting on the Highfields estate and in the villages of Adbaston, Bromstead, Church Eaton, Forton, Derrington, Gnosall, Haughton, High Offley, Knightley, Moreton, Norbury, Ranton, and Woodseaves

All tenants have been invited to one of our consultation events, to discuss plans for works to bring their homes up to the Government’s “Decent Homes Standard” and beyond.  This will include replacement of kitchens, bathrooms, new high security front and rear doors, new heating systems and much more.

At these events, tenants can also meet staff from other housing services, see how to pay their rent or service charges online, follow the stages of a repair from when it is ordered, and talk to staff confidentially.  A large map of their estates will also give the opportunity for tenants and their families to comment on issues where they live and suggest improvements to the environment.

The events are being held as follows:

Tuesday  26 February  5pm - 8pm 
Grove Primary School, Highfields

Saturday 1 March   9.30am - 4pm 
Grove Primary School, Highfields

Friday 14 March  2pm - 6pm 
Woodseaves Village hall

Face painters (all three dates) and a magician (Saturday only) will be on hand, and it is hoped that a games console will be available from one of our local stores to entertain older children

On Wednesday 5 March 2008, the mobile office will visit Haughton from 8:00am to 12 noon, and Gnosall (The Impstones) from 2:00pm to 6:00pm for those who are unable to attend these events.

This is a real opportunity for tenants to be involved in the planning of works on their estates and for their homes, and see the quality of the equipment to be fitted. If you have any questions about the event or the work to take place, please call our Customer Services Centre on 0800 111 4554.

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