Stafford & Rural Homes will not charge a deposit to new tenants. If you had paid a deposit to the Council, it will either be refunded to you or, where you are in arrears, credited to your rent account
Customer Handbook Online
Welcome to your online Customer Handbook.
Chief Executive, Karen Armitage, hand-delivered the first bound copy of the handbook at the end of October 2007 to a delighted Mr and Mrs Grimes of Tennyson Road, Highfields. All customers received their copies during the following few weeks. You can also access any part of the handbook from this page.
Please click on the links below to go to the sections you need to see. All sections of the document are in PDF format and you will need to have Adobe Acrobat to see it. You can download this free by clicking on the Adobe icon at the foot of this page.
The Online Handbook
Section 1: About Us
Section 2: My Home
Section 3: Repairs and Improvements
Section 4: Support Services
Section 5: Getting Involved
Section 6: Useful Contacts
Section 7: Other Documents
Have Your Say!
To give us your comments about the handbook, especially if you feel that sections are not clear or there are things we have not included, click to Have Your Say using our online report form.
If you havent received your handbook, please Email or contact us FREE on 0800 111 4554
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