Stafford and Rural Homes

We want to make paying your rent and other housing charges as easy as possible by giving you a range of payment methods to choose from.

Direct Debit is our preferred method for you to pay. It is a hassle-free way of ensuring your rent is paid on time. These payments are deducted from your Bank Account on a monthly basis.

A Standing Order operates in a similar way to a Direct Debit. These payments are deducted from your Bank Account on a weekly or monthly basis. A new form will be required if your net rent payable changes.


You can use the Allpay card to make payments at any outlet displaying one of the signs on the right of this page.   You will not be charged any additional fees.

You can pay online by using your credit or debit cards.  This is a free service and is available to dwelling tenants, former tenants, garage tenants and those who pay Supporting people, Lifeline and Telecare charges. Those who have been charged for repairs to their home can also use this service.  Click to find out more about online rent payments.

You can pay by telephone by using your credit or debit cards. This is a quick, free service and is available to dwelling tenants, garage tenants, former tenants and others who pay charges to us, such as Supporting People, Lifeline and telecare Charges.  Those who have been charged for repairs to their home can also use this service.  Call us on 0800 111 4554 to pay.  
   
Please click to see our Rent Collection Policy.

Help with your rent

Your Rent and/or Garage Rent are payable every week in advance over 48 weeks. The Association identifies four  “no collection weeks” every year where tenants with clear rent accounts are not required to pay.

Supporting People Charges and Lifeline Charges are payable over 52 weeks.

If you need further help or to find out more, please Email us or telephone 0800 111 4554