Stafford and Rural Homes

We will take prompt action to recover rent arrears to protect the Association’s interests and the provision of services to its customers.

We will offer you a range of rent payment methods and inform you promptly of changes to your rent accounts.  Click  to find out how you can pay your rent.

Where your rent accounts are in arrears, we will:

• make early personal contact to establish why rent has not been paid.
   
• enable access to benefits advice and debt counselling in order to help you make the most of your income and reduce debt.
   
•  seek to provide vulnerable tenants with advice and support,  to try to meet your individual circumstances.

Please click to see our Arrears Recovery Policy

If you are in Rent Arrears, or you are having difficulty in paying your rent, Dont Delay!  Please Email or contact us on 0800 111 4554