The Home Heat Helpline and Citizens Advice are calling on vulnerable people to get in touch and access the grants and benefits to which they are entitled.

As the New Year kicks in, many people will be struggling to pay their household bills and it is crucial that these people are supported during this difficult time.
Tony Herbert, Policy Officer at Citizens Advice, said: "Living in a cold home can lead to serious illness and death for vulnerable people such as pensioners, disabled people and low-income families. We are seeing lots of people struggling with their energy bills so it is vital that people find out what they are entitled to and claim and get advice on how to stay warm this winter.
"People can call the Home Heat Helpline for freefor help and advice if they have any concerns abouttheir bills or how tokeep warm for less. Do make use of all help that is available to you."
The Home Heat Helpline, an initiative by Britains energy suppliers to help fight fuel poverty, will provide all branches of Citizens Advice with a range of printed materials containing advice and information on keeping warm over the winter period.
Duncan Sedgwick, chief executive of the Energy Retail Association, said: "Keeping your home warm is crucial, as living in cold temperatures can cause illness, particularly for older people, young families and people with disabilities. Grants, discounts and advice on insulating your house are available via the Home Heat Helpline so its important that people get in touch by calling
0800 33 66 99.
"We are proud to be working with Citizens Advice in fighting fuel poverty this winter. Citizens Advice Bureaux provide an essential local service and we hope that people will drop into their local centre or give the Home Heat Helpline a call this winter."
There are between £4.2bn and £7.3bn worth of Government benefits going unclaimed. On average, vulnerable customers are missing out on £1,500 each in grants and rebates. The Home Heat Helpline can help them access this money and grants and extra services from their energy suppliers.
The guide is available at:
www.homeheathelpline.org