Our promises
Promises 9
Stafford & Rural Homes will maintain arrangements to support witnesses of anti-social or criminal behaviour, both before and after any court proceedings

Sheltered Rents

Rents vary from scheme to scheme and you will be provided with details of the charges applicable to any accommodation you are offered.   Clcik to find out how you can pay your rent.

What is my rent made up of?

The total cost of your weekly rent is made up of three charges:

Property Charge  - The basic cost of renting your accommodation

Property Service Charge  - for services such as cleaning of communal areas, communal heating and lighting, provision of security locks and laundry facilities.

Housing Support Services Charge  - for support services such as regular visits from a Housing Support Coordinator and connections to Stafford and Rural Homes’ 24 hour Control Centre.

How will my rent be charged?


You will have two accounts for your tenancy, called a "Rent Charge" Account and a "Supporting People Charge" Account.

Your Rent Charge Account will include the cost of your Property Charge and Property Service Charge.  Your Supporting People Charge Account will include the cost of your Housing Support Services Charge. All Payments will be collected over a 48 week period.

Both charges are due as a condition of tenancy – it is not possible to opt out of either of these charges.

Can I get help to pay my Rent Charges?

You may be eligible for assistance with payment of your rent charges dependant on your financial circumstances.

Claims for assistance must be made to the Housing Benefits Team at Stafford Borough Council Telephone 01785 619478

If you are eligible to receive Housing Benefit to cover some or all of the cost of your Property Charge and Property Service Charge, you will also receive assistance with the cost of your Housing Support Services Charge.

For more information, please Email us or telephone 0800 111 4334

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