We will work with the Council and other agencies towards improving health, education, training and child care services and offer support to vulnerable tenants
Lifeline
Reassurance to help you live independently
What is the Lifeline Service? 
A Lifeline alarm can help you live independently in your own home by providing a reassuring link to Stafford & Rural Homes Control Centre, 24 hours a day, every day of the year.
Your Lifeline alarm simply plugs into your telephone line and electric power socket. By pressing the button on your pendant you can contact the Control Centre at any time of the day or night.
What happens once I’ve pressed my pendant? 
If you press your pendant, your telephone unit will automatically connect you to our Control Centre. Built into the unit is a sensitive microphone and powerful speaker so you can speak to the operator from anywhere in your home.
Within seconds of pressing the button, the operator will answer your call and will instantly know who is calling and where you live. The operator will also be able to retrieve other information including your contact details.
Contact details are supplied by yourself to the Lifeline service and include your friends, relatives, neighbours and doctor who along with the emergency services can be called if assistance is needed.
Who can apply for a Lifeline alarm?
Anyone who lives in the Stafford Borough area can apply for an alarm.
How can I find out more?
If you would like to find out more or arrange a demonstration, and for details of the current charges and to see if you are eligible for help with the cost of the service, please Email or contact the Lifeline Team on 0800 111 4334
Your Feedback
How do you rate this information / service?
