Stafford and Rural Homes

Welcome to the Repairs and Improvements page! The Stock Investment Team look after all improvement initiatives, including:

Improvements
These programmes include Decent Homes work , delivering the "Stafford Standard" and Major Structural works. We will deliver a multi-million pound investment programme in partnership with our own Repairs First team and a range of external contractors. We are in year four of a five year programme and are on target to deliver:

• UPVC Double glazed windows and doors to all homes
• 2,000 new kitchens
• 900 new bathrooms
• 500 full central heating systems
• Roofing works to 1,600 homes
• 5,000 homes benefiting from fencing, gates or off-road parking

We are also investing £10 million for improvements to our sheltered housing schemes, improving access to facilities, modernising homes, improving the environment, and providing a range of adaptations to meet the changing needs of elderly residents.

Click for information on the Improvement Programmes.

Repairs
At Stafford and Rural Homes we pride ourselves in the quality of our repairs service. We have our own team of repairs staff who work throughout the borough. We also work closely with a range of contractors who provide specialist services or back up to our own teams. The service covers:

Day to day repairs
Cyclical maintenance
Works to empty properties
Gas & Electrical servicing works

Please click to report a repair online

If you prefer, you can request a repair by telephoning 0800 111 4554. Emergencies which arise out of hours should be reported only by telephone.

Click for information on the Repairs Service

Handy Person Service
Are you a customer living in one of our sheltered schemes? Do you want help with a small job?
Our handy person scheme may be able to help you. Click to see more information about our Handy Person Service

Our Asset Management Team look after