Our promises
Promises 11
Urgent repairs such as failures to heating , water or services will be responded to within 3 days

Repairs & Improvements

Welcome to the Repairs and Improvements page!  The Stock Investment Team look after all improvement initiatives, including:

Improvements
These programmes include Decent Homes work , delivering the "Stafford Standard" and Major Structural works.  We will deliver a multi-million pound investment programme in partnership with Connaught Partnerships plc over the next five years, through our Estate Based Strategy.  Estimated numbers of homes benefiting are:

  • UPVC Double glazed windows and doors to all homes
  • 2,000 new kitchens
  • 900 new bathrooms
  • 500 full central heating systems
  • Roofing works to 1,600 homes
  • 5,000 homes benefitting from fencing, gates or off-road parking

We are also investing £10 million for improvements to our sheltered housing schemes, improving access to facilities, modernising homes, improving the environment, and providing a range of adaptations to meet the changing needs of elderly residents.

Click for information on the Improvement Programmes.

Repairs
At Stafford and Rural Homes we pride ourselves in the quality of our repairs service. We have our own team of repairs staff who work throughout the borough. We also work closely with a range of contractors who provide specialist services or back up to our own teams.  The service covers:

  • Day to day repairs
  • Cyclical maintenance
  • Works to empty properties
  • Gas & Electrical servicing works

Please click to report a repair online

If you prefer, you can request a repair by telephoning 01785 216677Emergencies which arise out of hours should be reported only by telephone.

Click for information on the Repairs Service

Handy Person Service
Are you a customer living in one of our sheltered schemes?  Do you want help with a small job?
Our handy person scheme may be able to help you.   Click to see more information about our Handy Person Service

Our Asset Management Team look after

  • Future housing development
  • Grounds Maintenance
  • Leasehold management
  • Right to Buy and Right to Acquire 
  • Caretaking
  • Risk assessments on land and property
  • Site surveys and design works
  • Sales and acquisitions of land and property

The Technical Support team maintain:

  • Stock condition survey data collection
  • Programme planning and development

If you would like further information, please Email us or Tel: 01785 216677

Your Feedback

How do you rate this information / service?

Translate to...

  • Arabic
  • Chinese - Simplified
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portugese
  • Spanish
  • Russian
  • Greek
  • Dutch
  • Polish
  • Turkish
  • Czechoslovakian