We will offer support to the Stafford Furniture Exchange, which can help new tenants and others to furnish their homes
Do you do Aids and Adaptations?
Yes we do! These are pieces of equipment or alterations that will help you or a member of your household live as independently as possible in your home. It could be minor work like a grab rail or major work such as a walk in shower.
Who can apply?
Anyone who is a Stafford and Rural Homes customer can apply for themselves or for any family member who lives with them on a permanent basis.
How do I apply for a minor adaptation?
If you believe all you need is a small adaptation, the system is easy. Call our Customer Services Centre on Freephone 0800 111 4554 and report your request and it will be dealt with within the next 11 days. There is no need for an assessment, doctor’s certificate or any other documentation
How do I apply for major adaptations?
You can apply by telephone, on Freephone 0800 111 4554, letter, e-mail or from this web page . We will sent you a brief self assessment form to complete, and then quickly decide if we can carry out the work you are asking for, or whether we need our Occupational Therapist to visit you to gather more detailed information about your needs.
Click to download a self-assessment form (coming soon) which you can complete and send in if you need a major adaptation.
For further information about aids and adaptations, Email or contact us on Freephone 0800 111 4554
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