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Annual Review for Customers 2015/16

In this, our 10th birthday year, the customer review looks back at the significant success of Stafford and Rural Homes (SARH).

For 10 years SARH has provided great landlord services, huge investment in our stock (the homes that you live in) and created much improved places to live in accordance with the Company vision, ‘Creating Great Places to Live, Work and Grow’.

10 Years of Affordable Housing

Management and Services 32p
Maintenance and Repairs 31p
Bad Debts 1p
Depreciation 22p
Interest payable on loans 9p
Non social housing 5p

SARH provides a high-performing repairs service for customers. In 2015/16, out of hours service efficiencies have increased output by the equivalent of 2 tradespeople.

The ambitious SARH development programme continues to help local people remain in the places they grew up.

SARH Customer Services respond quickly and efficiently to your calls.

Heating upgrades and re-roofing contributed to increased efficiency of SARH homes.

Download the full SARH Annual Review 2015/16.
[PDF, 3mb]