Housing Worx is a Stafford and Rural Homes (SARH) trading subsidiary which manages and delivers home upgrades and other services across many SARH properties.

Find out more about Housing Worx. To apply for a position, please complete an online application form. A paper application form is available on request: please contact our Human Resources team on 01785 216772. We look forward to hearing from you.

SARH Vacancies
Customer Call Advisor - Part Time £7,010 per year

Careers Banner

Customer Call Advisor

Daytime Shift 2

£7,010 gross

1 on 4 off, 1 on 2 off rota pattern - this alternates from 6.00am to 2.30pm and 2.00pm to 10.30pm

Would you like to support the delivery of our 24-7 lifeline service to our most vulnerable customers whilst being employed by a BEST company that has great engagement and gives back to the community? We are looking for people with excellent communication skills and a caring and empathetic attitude to join our friendly and supportive team. The roles focus on receiving and responding to multiple calls on a variety of issues. These include emergency calls, requiring timely and appropriate action, and may involve liaising with statutory, voluntary and care agencies to ensure that customer needs are met. The team also provides an out of hours housing repairs service for SARH customers and services for other corporate customers. If you have demonstrable experience in providing excellent customer service, with knowledge of the needs of vulnerable customers and the availability we are looking for, we'd like to hear from you!

Housing Worx is a wholly owned trading subsidiary of Stafford and Rural Homes (SARH), the leading provider of affordable homes in Stafford and a Sunday Times Top 100 BEST Company. We are a high performing, successful and forward-thinking Housing Association that works hard to attract and retain talented staff who have a passion and enthusiasm for delivering outstanding customer service. We are recognised for being a values-based organisation and this is something we extend to all who work for us and with us. For more information and to apply, please complete the online application form and send it with your CV and supporting information to recruitment@sarh.co.uk. If you have any queries please contact the HR team on 01785 216772. This role is subject to a basic DBS check.

 

 

Customer Call Advisor JD

Bank Customer Call Advisors - 0 Hours £10.16 per hour

Careers Banner

Bank Customer Call Advisors – 0 Hours Contract £10.16 per hour

Would you like to support the delivery of our 24-7 lifeline service to our most vulnerable customers whilst being employed by a BEST company that has great engagement and gives back to the community?

We are looking for people with excellent communication skills and a caring and empathetic attitude to join our friendly and supportive team. The roles focus on receiving and responding to multiple calls on a variety of issues. These include emergency calls, requiring timely and appropriate action, and may involve liaising with statutory, voluntary and care agencies to ensure that customer needs are met.

The team also provides an out of hours housing repairs service for SARH customers and services for other corporate customers. If you have demonstrable experience in providing excellent customer service, with knowledge of the needs of vulnerable customers and the availability we are looking for, we'd like to hear from you!

Housing Worx is a wholly owned trading subsidiary of Stafford and Rural Homes (SARH), the leading provider of affordable homes in Stafford and a Sunday Times Top 100 BEST Company. We are a high performing, successful and forward-thinking Housing Association that works hard to attract and retain talented staff who have a passion and enthusiasm for delivering outstanding customer service. We are recognised for being a values-based organisation and this is something we extend to all who work for us and with us.

For more information and to apply, please complete the online application form and send it with your CV and supporting information to recruitment@sarh.co.uk.

If you have any queries please contact the HR team on 01785 216772.

This role is subject to a basic DBS check.  

Customer Call Advisor x2 - Part Time £11,257 per year

Careers Banner

Customer Call Advisor

Out of Hours

£11,257 gross

Fixed weekly hours working Monday, Tuesday, Wednesday 4.45pm to 9.00pm and Saturday 8.00am to 5.00pm

Would you like to support the delivery of our 24-7 lifeline service to our most vulnerable customers whilst being employed by a BEST company that has great engagement and gives back to the community? We are looking for people with excellent communication skills and a caring and empathetic attitude to join our friendly and supportive team. The roles focus on receiving and responding to multiple calls on a variety of issues. These include emergency calls, requiring timely and appropriate action, and may involve liaising with statutory, voluntary and care agencies to ensure that customer needs are met. The team also provides an out of hours housing repairs service for SARH customers and services for other corporate customers. If you have demonstrable experience in providing excellent customer service, with knowledge of the needs of vulnerable customers and the availability we are looking for, we'd like to hear from you!

 

Housing Worx is a wholly owned trading subsidiary of Stafford and Rural Homes (SARH), the leading provider of affordable homes in Stafford and a Sunday Times Top 100 BEST Company. We are a high performing, successful and forward-thinking Housing Association that works hard to attract and retain talented staff who have a passion and enthusiasm for delivering outstanding customer service. We are recognised for being a values-based organisation and this is something we extend to all who work for us and with us. For more information and to apply, please complete the online application form and send it with your CV and supporting information to recruitment@sarh.co.uk. If you have any queries please contact the HR team on 01785 216772. This role is subject to a basic DBS check.

 

Customer Call Advisor JD

Customer Call Advisor - Night Shift Part Time £17,855 per year

Careers Banner

Customer Call Advisor

Night Shift

£17,855 gross

5 on 5 off rota pattern working 10pm to 8am

Would you like to support the delivery of our 24-7 lifeline service to our most vulnerable customers whilst being employed by a BEST company that has great engagement and gives back to the community? We are looking for people with excellent communication skills and a caring and empathetic attitude to join our friendly and supportive team. The roles focus on receiving and responding to multiple calls on a variety of issues. These include emergency calls, requiring timely and appropriate action, and may involve liaising with statutory, voluntary and care agencies to ensure that customer needs are met. The team also provides an out of hours housing repairs service for SARH customers and services for other corporate customers. If you have demonstrable experience in providing excellent customer service, with knowledge of the needs of vulnerable customers and the availability we are looking for, we'd like to hear from you!

 

Housing Worx is a wholly owned trading subsidiary of Stafford and Rural Homes (SARH), the leading provider of affordable homes in Stafford and a Sunday Times Top 100 BEST Company. We are a high performing, successful and forward-thinking Housing Association that works hard to attract and retain talented staff who have a passion and enthusiasm for delivering outstanding customer service. We are recognised for being a values-based organisation and this is something we extend to all who work for us and with us. For more information and to apply, please complete the online application form and send it with your CV and supporting information to recruitment@sarh.co.uk. If you have any queries please contact the HR team on 01785 216772. This role is subject to a basic DBS check.

Customer Call Advisor JD

 

Customer Call Advisor - Daytime Part Time £17,525 per year

Careers Banner

Customer Call Advisor

Daytime Shift

£17,252 gross

5 on 3 off rota pattern alternating between 6am-2:30pm and 2pm-10:30pm

Would you like to support the delivery of our 24-7 lifeline service to our most vulnerable customers whilst being employed by a BEST company that has great engagement and gives back to the community? We are looking for people with excellent communication skills and a caring and empathetic attitude to join our friendly and supportive team. The roles focus on receiving and responding to multiple calls on a variety of issues. These include emergency calls, requiring timely and appropriate action, and may involve liaising with statutory, voluntary and care agencies to ensure that customer needs are met. The team also provides an out of hours housing repairs service for SARH customers and services for other corporate customers. If you have demonstrable experience in providing excellent customer service, with knowledge of the needs of vulnerable customers and the availability we are looking for, we'd like to hear from you!

Housing Worx is a wholly owned trading subsidiary of Stafford and Rural Homes (SARH), the leading provider of affordable homes in Stafford and a Sunday Times Top 100 BEST Company. We are a high performing, successful and forward-thinking Housing Association that works hard to attract and retain talented staff who have a passion and enthusiasm for delivering outstanding customer service. We are recognised for being a values-based organisation and this is something we extend to all who work for us and with us. For more information and to apply, please complete the online application form and send it with your CV and supporting information to recruitment@sarh.co.uk. If you have any queries please contact the HR team on 01785 216772. This role is subject to a basic DBS check.

Customer Call Advisor JD

SARH and Housing Worx employ almost 200 staff and work hard to attract and retain talented staff who can live our values every day.

   You_First_Logo

Chat Live now!

Live Support

Have you tried our Frequently Asked Questions? See www.sarh.co.uk/faq