Annual Review for Customers 2015/16

In this, our 10th birthday year, the customer review looks back at the significant success of Stafford and Rural Homes (SARH).

For 10 years SARH has provided great landlord services, huge investment in our stock (the homes that you live in) and created much improved places to live in accordance with the Company vision, ‘Creating Great Places to Live, Work and Grow’.

1 - birthday 1

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Celebrating
10 Years of Affordable Housing

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6 - survey

Management and Services	32p
Maintenance and Repairs	31p
Bad Debts	1p
Depreciation	22p
Interest payable on loans	9p
Non social housing	5p

SARH provides a high-performing repairs service for customers. In 2015/16, out of hours service efficiencies have increased output by the equivalent of 2 tradespeople.