In this, our 10th birthday year, the customer review looks back at the significant success of Stafford and Rural Homes (SARH).
For 10 years SARH has provided great landlord services, huge investment in our stock (the homes that you live in) and created much improved places to live in accordance with the Company vision, ‘Creating Great Places to Live, Work and Grow’.
Celebrating
10 Years of Affordable Housing
| Management and Services | 32p |
| Maintenance and Repairs | 31p |
| Bad Debts | 1p |
| Depreciation | 22p |
| Interest payable on loans | 9p |
| Non social housing | 5p |
SARH provides a high-performing repairs service for customers. In 2015/16, out of hours service efficiencies have increased output by the equivalent of 2 tradespeople.
The ambitious SARH development programme continues to help local people remain in the places they grew up.
SARH Customer Services respond quickly and efficiently to your calls.
Heating upgrades and re-roofing contributed to increased efficiency of SARH homes.
Download the full SARH Annual Review 2015/16.
[PDF, 3mb]
Related Information
SARH AGM
SARH Customers, board members and key stakeholders celebrate the last 12 months at the annual general meeting.
Performance and Service Standards
At SARH we’re committed to putting our customers first by providing an excellent, friendly and efficient service.
More for your Money
‘More for Your Money’ isn’t just about cost cutting, it’s about deciding how services will be best delivered in the future.
Customer Survey
SARH are keen to hear from customers about what we do well and what we could do better.
