SARH are keen to hear from customers about what we do well and what we could do better.

A range of questions are asked to test overall customer satisfaction with our services as well as questions about specific services such as repairs and dealing with telephone enquiries. Results will be used to identify any service improvements needed.

The 2018 Customer Survey offered Customers the chance to tell us if you have noticed some of the improvements SARH has put in place and if there are areas of our service we can further improve.

2018 Customer Survey outcomes:

 

SARH Customer 2018 Survey graphic 1

 

SARH Customer Satisfaction graphic 2

 

SARH Customer Satisfaction graphic 3

 

 

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Have you tried our Frequently Asked Questions? See www.sarh.co.uk/faq