Many thanks for deciding to complete the alarm linked customer consultation survey online.
As per the recent letter we sent to you, under the terms of your tenancy agreement, you currently pay a standard service charge for the alarm linked system available at your home.
We are undertaking a review of this alarm linked system and consulting with all customers who live in a property with access to the alarm to seek your views.
You can share your feedback by clicking on the survey link below and completing the questions. The closing date for responses is Monday 9 November 2020.
The survey should only take you a few minutes to complete and your views will help us to fully review the alarm linked service and influence any future proposals and decisions.
We will contact you again to let you know the outcome of our review and confirm whether any changes will need to be made to your tenancy agreement. Please be assured that no service changes will be made without your prior agreement.
Should you have any queries or questions, please do not hesitate to contact us on 0800 111 4554 or email us at email@example.com.