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Beware telephone scams

SARH News

Beware telephone scams

Posted on 11th December 2009

SARH have been advised that fraudsters are phoning our customers claiming to be from BT.  They claim that customers owe money and that they will be cut off if they don’t make payment over the telephone.
What to do if fraudsters call

If you receive such a call and you suspect that it is fraudulent:
• Check with your service provider to see if the call was genuine
• Do not give out any personal or bank details
• Call your service provider’s nuisance call bureau to see if the call can be traced
• If it can, pass on details to Ofcom or Consumer Direct (see contact details below)

What to do if you have given out personal details
If you have already received a call and given out your bank details you should:
• Check with Service provider to see if the call was genuine
• call your bank immediately to let them know about the scam and to cancel your credit card or change your bank details
• ask your bank to try and trace the payment
• and if you get any details, let Ofcom or Consumer Direct know

To contact Ofcom’s Advisory Team call 0300 123 3333.

To contact Consumer Direct call 08454 04 05 06

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    Stafford and Rural Homes
    Registered as a Charitable Community Benefit Society 7852
    Registered with the Regulator of Social Housing L4458 + VAT number: 135524133
    Registered Office: 1 Parker Court, Staffordshire Technology Park, Beaconside, Stafford, ST18 0WP
    • Home
    • About us
      • Our Homes Board
      • What We Do
      • Careers
      • Working with Us
      • Value For Money
    • SARH Customers
      • Coronavirus (COVID-19) Advice for customers
      • Online Services
      • Get Advice
      • Help us keep you safe
      • MyCommunity
        • Sponsorship
      • MyVoice – Get involved
    • Helping you live independently
      • Independent Living 55yrs Plus
      • You First Telecare Service
      • You First Wellbeing Service
      • Services For HAs And Local Authorities
      • You First Blog
    • Find a Property
      • Homes to Rent
      • Independent Living 55yrs Plus
      • Homes to Buy – Shared Ownership
      • SARH developments
      • Shops
      • Garages
    • Commercial Services
      • Telecare, Out of Hours Support and Lone Worker Monitoring
      • Commercial Units
      • Acquiring Land
    • FAQ
    • Contact us
      • Useful contacts
      • Complaints and feedback
      • News
        • Customer newsletters
      • Press team
      • Events
        • Manage Bookings
      • Document search