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Check your balance and more by text: Click here to find out more

Call Customer Services on: 0800 111 4554

For emergency repairs and urgent enquiries please call Freephone: 0800 111 4554 (24/7 line)

Customer Services Opening Times: 8:00am – 17:00pm Monday – Friday

Bank Holidays (England) – CLOSED

Stafford and Rural Homes, 1 Parker Court, Staffordshire Technology Park, Beaconside, Stafford ST18 0WP

Office opening times: 8:30am – 17:00pm Monday – Friday

Bank Holidays (England) – CLOSED

Apply for a home

Most of our homes are let through the MySARH portal, where you can view and apply for a home that suits your needs. Learn more about SARH Homes to Rent.

Report a Repair

Due to the impact of Covid-19, our response time to non-emergency repairs may take longer than usual.
You can report a property repair at any time online using this form. For emergency repairs please call 0800 111 4554 (24/7). Please note: Repair dates are the same and are allocated when they are received whether you request a repair online or by phone. Find out more about our repairs service, such as the types of repair and when the work will be done.

Apply for a garage

You can apply for a garage using this formLearn more about SARH garages.

Shared Ownership

To view our current shared ownership properties please visit the Severn Homes website, who sell and advertise all of our shared ownership homes.

Make a You First Telecare enquiry

You First Telecare Service is a home safety and personal security system for elderly and vulnerable customers in Stafford Borough and South Staffordshire. Learn more about You First Telecare.

Report fly-tipping

If you would like to report an instance of fly-tipping, please use this form.

Report Anti Social Behaviour

You can report an instance of Anti Social Behaviour using this form, or by calling 0800 111 4554 (24/7). Learn more about our Anti Social Behaviour policies.

Home Improvements Permission Form

We will need to know in advance if you are considering doing major works to your home such as fitting a shower, installing a kitchen or changing windows. Please complete this form if you intend to carry out any improvement, alteration or addition to your home.

Community Benefit Society

SARH isnow a Community Benefit Society (CBS). What is a Community Benefit Society? A CBS is a special type of community benefit not for profit organisation registered with the Financial Conduct Authority (FCA). It is a legal structure that retains many of the features of the existing SARH Company but it is simpler. SARH has kept its charitable purpose but is not be registered with the Charities Commission. Also see FAQs attached.

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