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Live Support

Have you tried our Frequently Asked Questions? See www.sarh.co.uk/faq

 

Email us – housing@sarh.co.uk

Call us – 0800 111 4554

Write to us – Stafford and Rural Homes, 1 Parker Court, Staffordshire Technology Park, Beaconside, Stafford ST18 0WP


Opening hours

8am – 5pm, Monday – Friday

When you contact us by phone we will ask you some security questions to identify you before we can discuss any personal information. If you would like someone else to talk to us on your behalf you will need to contact us and give us your permission.

Complaints and feedback

We welcome your feedback as we want to provide excellent services to our customers.

As Stafford and Rural Homes is part of the Housing Plus Group, all complaints and feedback are reviewed and actioned by the Group complaints team.

Please visit the Housing Plus Group website to find out more about our complaints and feedback policy and how you can contact us to share your views.

Group complaints policy – effective from 1 April 2021

Shared ownership

To view our current shared ownership properties please visit the Severn Homes website, who sell and advertise all of our shared ownership homes.

Contact us

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