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Annual Procurement Report 2016

Reports

Anti Social Behaviour (ASB) Policy

Policies

Apprenticeships

Value For Money

Asset Management Strategy

Policies

Benchmarking 2013-14

Value For Money

Capital spend on homes being built under the HCA AHP and AHGP Programme

Reports

Complaints Policy 2019

Forms

Cost and performance benchmarking results 2014-15

Value For Money

Customer Board and Customer Inspectors Assessment of VFM

Value For Money

Customer Board Annual Report 2014

Reports

Customer satisfaction 2013 & 2014

Value For Money

Declaration for Disclosure of Tenancy Account Information

Forms

Development Strategy

Policies

Direct Debit mandate

Forms

Domestic Abuse Policy

Policies

Estate Walkabout Schedule 2015-16

Community Involvement

Income collection performance 2014-15

Value For Money

Independent validation of stock condition

Value For Money

Investments in IT systems

Value For Money

Key financial information

Value For Money

Major works permission form

Forms

Management costs on social housing lettings

Value For Money

More for Your Money

Value For Money

New Customer Booklet

New Customer Information Pack

Customer information

Operating Summary 2013/14

Value For Money

Performance report 2014-15

Value For Money

Procurement Strategy

Policies

Reference request form

Forms

Rent Setting Policy

Policies

Repairs performance 2014-15

Value For Money

Replacement computers and telephones

Value For Money

Report and Consolidated Financial Statements 2014/15

Reports

Report and Consolidated Financial Statements 2015/16

Reports

Report and Consolidated Financial Statements 2016/17

Reports

SARH Lettings Policy

Policies

Succession of Tenancy Form

Forms

Tenancy Policy

Policies

Turnover per employee

Value For Money

Value for Money Statement 14/15

Value For Money

Value for Money Statement 2013/14

Value For Money

Value for Money Statement 2016/17

Reports

Value for Money Strategy 2018-21

Value For Money

You First Telecare Annual Report 2014-15

Reports

You First Wellbeing Service – Referral Form

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