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Frequently Asked Questions

SARH News

Can I update my login details for MySARH?

Yes, you can update your login details at any time by logging into MySARH and selecting ‘my login details’.   If you forget…

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Why aren’t my login details working for the MySARH portal?

If you are continually having difficulty logging into your MySARH account, your account may have been locked. Please email our Customer Service…

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How can I express an interest in a SARH home?

To express an interest in our available homes, you must first create a MySARH account. Find out more about how to do…

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How do I register for the MySARH online customer portal?

It’s really straightforward to create an account on MySARH. Simply use the link below. If you are an applicant or a current SARH…

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The personal details that you hold for me are incorrect – how do I update these?

Please email proof of this such as national insurance card or passport to housing@sarh.co.uk and our Customer Service Team will update this for you. 

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How do I update my contact details?

You can update your contact details on our mobile-friendly MySARH portal. Find out more about how to create a MySARH account here.   Once you have…

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Can I check my garage account balance online?

Yes, our mobile-friendly MySARH portal allows you to check your garage account balance online. Find out more about how to create a MySARH account here.  …

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Can I check my rent account balance online?

Yes, our mobile-friendly MySARH portal allows you to check your rent account balance online. Find out more about how to create a MySARH account here.  Once…

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I cannot remember my memorable question to login to MySARH – how do I update this?

This isn’t displayed outside of the portal for security reasons.   Once you are logged into the MySARH portal, you can find and update this in the ‘My Login Details’…

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Can I register for MySARH if I don’t have an email address?

To sign up to use MySARH, you will need an email address. If you don’t already have an email address, you…

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    Stafford and Rural Homes
    Registered as a Charitable Community Benefit Society 7852
    Registered with the Regulator of Social Housing L4458 + VAT number: 135524133
    Registered Office: 1 Parker Court, Staffordshire Technology Park, Beaconside, Stafford, ST18 0WP
    • Home
    • About us
      • Our Homes Board
      • What We Do
      • How We Are Run
      • Careers
      • Working with Us
      • Value For Money
    • SARH Customers
      • Coronavirus (COVID-19) Advice for customers
      • Online Services
      • Get Advice
      • Help us keep you safe
      • In My Community
      • Get involved
      • SARH Home Improvement Programme
    • Helping you live independently
      • Independent Living 55yrs Plus
      • You First Telecare Service
      • You First Wellbeing Service
      • The Alliance Group
      • Services For HAs And Local Authorities
      • You First Blog
    • Find a Property
      • Homes to Rent
      • Homes To Buy – Shared Ownership
      • Independent Living 55yrs Plus
      • SARH developments
      • Shops
      • Garages
    • Commercial Services
      • Telecare, Out of Hours Support and Lone Worker Monitoring
      • Commercial Units
      • Acquiring Land
    • FAQ
    • Contact us
      • News
      • Events
      • Manage Bookings
      • Document search