SARH News
What are my repair responsibilities as a SARH Customer?
SARH customers are responsible for certain repairs and the general upkeep of their home. SARH can offer FREE help and…
Read moreWhat is an emergency repair?
SARH operates a service to enable our customers to report Emergency Repair requests. The service is always open, and we…
Read moreWhat is an urgent repair?
SARH will make every effort to complete urgent repairs within 5 calendar days of receiving your report. Urgent Repairs include: •…
Read moreWhen will my repair be completed?
SARH will make every effort to complete routine repairs within 21 calendar days of receiving your report. Routine repairs include isolated…
Read moreHow do I report a repair online?
You can report a repair online using this form or contact us if you have any concerns. For emergency repairs please call 0800 111…
Read moreI have lost or damaged a key fob – how do I get a new one?
When you move in to your SARH home, you will be given at least two key fobs. If you have…
Read moreWhat should I do if I have a problem with damp, condensation or mould?
Dampness in the home is generally caused by excess condensation. Condensation is moisture produced through everyday living. Treating dampness or mould If…
Read moreWhat can I do about an electrical fault caused by one of my appliances?
You may be charged if SARH attends to rectify a fault that has been caused by one of your appliances.
Read moreWhat should I do about an issue with a recently installed bathroom/kitchen or heating system?
If you have had a kitchen, bathroom or heating upgrade within the last 12 months and are experiencing issues, please…
Read moreHow do I arrange to have the gas supply re-connected?
Please contact SARH to re-connect* and test the gas supply giving at least 24 hours’ notice. We will also give…
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