SARH News
Can Stafford and Rural Homes reject a Mutual Exchange?
SARH can refuse consent for a mutual exchange but only on specified grounds. The grounds for refusing consent are fully…
Read moreWhat do I need to do if I am leaving my SARH home?
Customers must give at least four weeks written notice to terminate their tenancy. There are two exceptions to this •…
Read moreIs there asbestos in my home?
If your home is more than 15 years old, it may contain materials made from asbestos. Asbestos is usually safe…
Read moreI am leaving my SARH home – how can I request a reference?
If you are moving to a private landlord and require a reference, you can ask SARH to provide one. •…
Read moreWhat are my repair responsibilities as a SARH Customer?
SARH customers are responsible for certain repairs and the general upkeep of their home. SARH can offer FREE help and…
Read moreHow do I report a repair online?
You can report a repair online using this form or contact us if you have any concerns. For emergency repairs please call 0800 111…
Read moreWhat should I do if I have lost my keys and can’t get in to my home?
If you lose your keys and cannot get in to your home, contact SARH on 0800 111 4554. Lost key call-outs are…
Read moreI have lost or damaged a key fob – how do I get a new one?
When you move in to your SARH home, you will be given at least two key fobs. If you have…
Read moreOur Offer – the Lettable Standard
All SARH homes meet our agreed ‘lettable standard’. This means that before you move in, we will have ensured that: Your…
Read moreWhat is the Warm Home Discount?
The government and energy suppliers are running a scheme to help eligible households get a rebate of £140 (inclusive of…
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