Have you tried our Frequently Asked Questions? See www.sarh.co.uk/faq
Is there anything that may affect the proper functioning of Telecare equipment?
Telecare equipment can be affected by objects in the home that create a lot of noise, project heat, or are made of metal, such as televisions, radios, washing machines, microwaves, Wi-Fi routers, mobile phones or laptops for.
Please ensure that once your equipment has been installed by the Telecare coordinator, you do not move it, or place it next to objects that may affect its functionality.