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Frequently Asked Questions

My friend and I have both got similar housing problems, why are we banded differently?

From outward appearances it may seem as if your housing problems are the same but in reality they could be very different. All housing assessments are carried out strictly according to our Lettings Policy.
For a full explanation of your banding assessments, please contact us and an advisor can talk this through with you. Please note that we will not discuss someone else’s application with you.