Frequently Asked Questions

faq | I live in a new build home and want to report a defect/repair?

I live in a new build home and want to report a defect/repair?

If your home has defects during the first 12-months of occupation, please report these to Stafford and Rural Homes’ Customer Services Centre so we can report all agreed defects to the Developer. To report a defect please contact us on:

0800 111 4554

housing@sarh.co.uk

or complete our online form

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Have you tried our Frequently Asked Questions? See www.sarh.co.uk/faq