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Frequently Asked Questions

What if my circumstances change?

You should contact us immediately if your circumstances change. We will then reassess your housing situation to see if you are still in the correct band for your circumstances. It is important to remember that we will check your application and documents thoroughly before offering you a property to ensure your application is up-to-date and correct. If it’s not, we may take the decision to withdraw the property offered to you.

If your circumstances change in any way after you have registered with MySARH, you must let us know by filling in a Change of Circumstances form online.

You can update your contact details at any time using the MySARH portal.  

SARH will contact you every 12 months to update your application details if necessary.