Frequently Asked Questions

faq | What is an urgent repair?

What is an urgent repair?

SARH will make every effort to complete urgent repairs within 5 calendar days of receiving your report.
Urgent Repairs include:
• Plumbing leaks or defects (if burst see Emergency repair requests)
• Blocked drains, sinks, basins, baths or toilets (where there is a second toilet)
• Defective cistern or overflow
• Heating faults or breakdowns
• Hot water faults or breakdowns
• Minor electrical faults
• Significant roof leaks
• Breaches of security or safety to internal doors
• Failure of entry phone
• Graffiti
• Faulty extractor fan
• Faulty shower
• Defective flooring (if trip hazard see Emergency repair requests)
• Faulty communal TV aerial, damage to stair treads, handrails or banisters (if unsafe see Emergency repair requests)

Learn more about SARH Repairs.

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