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Frequently Asked Questions

When will I know if I have been successful after bidding for a property?

Once the weekly property advert cycle has ended, a shortlist of everyone interested in each property is automatically formed and ranked according to their banding and registration date. We will then contact the top three eligible applicants and arrange a multiple viewing.
Once the property has been viewed and accepted, we then undertake a verification process to check the eligibility of the applicant and confirm the application details are correct and up-to-date.
If the first applicant refuses the property, it would then be offered to the second applicant and so on.
Normally if we have not contacted you within 10 working days of the end of the property advert, it would usually mean the property has been offered to someone else. SARH do not personally notify unsuccessful applicants of the outcomes.
Property adverts are advertised continuously until a successful applicant is offered and accepts the property.