Have you tried our Frequently Asked Questions? See www.sarh.co.uk/faq
Why have you changed the service charge bill headings?
We have listened to comments from a number of our customers who feel that the service charge bill does not make it clear what people are paying for. We hope that the suggested new format of the bill is clearer to customers, and we have created a supporting document showing the charges which may be payable under each of the headings in the proposed service charge bill.