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Frequently Asked Questions

Will the changes mean an increase in my rent and/or service charges?

No – the proposed changes will not specifically lead to any increase in your rent or service charges. The government sets out the guidelines on how housing associations calculate rent. In July 2015 the government announced that rents would be reduced by 1% each year for the four financial years from April 2016. After this, the calculation will revert to the usual formula of the current rent and the Consumer Price Index (CPI) % rise plus 1%. The calculation of your service charges is based upon the cost of delivering those services in the previous year together with an estimate of the likely cost of delivering the services in the following year. As such, any changes in your rent and/or service charges for 2019/20 will be as a result of the above two points rather than because of the proposed changes to tenancy terms and conditions.