Chat Live now!

Live Support

Have you tried our Frequently Asked Questions? See

Frequently Asked Questions

Will I be penalised if I turn down an offer of a property?

If you have been awarded a Band A banding for three months and you have turned down properties you are eligible for, we will seek to understand if the reasons for refusal are reasonable. If they are found to not be reasonable, then we may withdraw the Band A banding and your housing application will be reassessed. If you are homeless, the Housing Options Team at Stafford Borough Council may withdraw your priority status if you continue to refuse offers for suitable properties. We would advise you to double check with your Housing Options Team Officer before you refuse a property offered to you.