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New rent app aims to help SARH customers

SARH News

New rent app aims to help SARH customers

Posted on 1st February 2013

A Stafford housing association has signed up to a new smart phone app allowing its customers to pay their rent with the touch of a button.

Stafford and Rural Homes (SARH) is increasing the number of ways its customers can pay their rent ahead of major changes to the welfare system.

The app, called ‘allpay’, is available to all SARH customers with access to a smart phone.

The ‘allpay’ scheme also makes it possible for customers to pay their rent over the phone, via the internet, by direct debit, by text message or over the counter at the Post Office or PayPoint centres.

Kathryn Bradbury, Homes and Neighbourhood Manager for SARH, said: “Last year we processed 72,000 transactions from customers paying their rent at the Post Office or PayPoint centres.

“The new app makes it easier for people to pay their rent from the comfort of their own homes or on the go – it is designed to suit them.”

The launch of the app comes ahead of some of the biggest changes to the welfare system in decades, which is expected to affect a large number of SARH’s working age customers.

One of these changes includes the introduction of Universal Credit – meaning rent will no longer be paid direct to SARH.

“From October benefits to all new claimants will no longer be paid direct to us, instead payments will be made direct to the claimant who will then have to budget for rent, bills and spending.  By 2017 the universal credit system will also be phased in to apply to new and existing claimants,” said Kathryn.

“We hope the launch of the new app will help people with many aspects of money management and prepare them better for these changes.”

SARH’s Money Advice Team will be visiting a number of community centres throughout February to offer help and practical advice on the changes top benefits.

The dates and locations of the road shows are as follows:-

Thursday, February 7 (1pm – 4pm) Community Resource Centre, Greyfriars

Monday, February 11 (1.30pm – 4pm) Silkmore Children’s Centre

Friday, February 15 (1pm- 4pm) Rising Brook Fire Station

To find out more or to arrange a home visit, go to sarhomes.wpengine.com/welfare

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    Stafford and Rural Homes
    Registered as a Charitable Community Benefit Society 7852
    Registered with the Regulator of Social Housing L4458 + VAT number: 135524133
    Registered Office: 1 Parker Court, Staffordshire Technology Park, Beaconside, Stafford, ST18 0WP
    • Home
    • About us
      • Our Homes Board
      • What We Do
      • How We Are Run
      • Careers
      • Working with Us
      • Value For Money
    • SARH Customers
      • Coronavirus (COVID-19) Advice for customers
      • Online Services
      • Get Advice
      • Help us keep you safe
      • In My Community
      • Get involved
      • SARH Home Improvement Programme
    • Helping you live independently
      • Independent Living 55yrs Plus
      • You First Telecare Service
      • You First Wellbeing Service
      • The Alliance Group
      • Services For HAs And Local Authorities
      • You First Blog
    • Find a Property
      • Homes to Rent
      • Homes To Buy – Shared Ownership
      • Independent Living 55yrs Plus
      • SARH developments
      • Shops
      • Garages
    • Commercial Services
      • Telecare, Out of Hours Support and Lone Worker Monitoring
      • Commercial Units
      • Acquiring Land
    • FAQ
    • Contact us
      • News
      • Events
      • Manage Bookings
      • Document search