Scam phone calls
We have become aware that some customers are receiving scam phone calls or text messages claiming to be from their local housing association. These messages are advising customers to contact their local housing association on Whatsapp.
Please note: we do not use Whatsapp as a method of communication. If you receive a call or text message that you think may be a scam, please report any concerns to us on 0800 111 4554 or firstname.lastname@example.org
If someone comes to your home, please:
1. Always ask for identification before letting anyone into your home. Our staff, as well as our contractors, always carry ID.
2. Don’t deal with people who don’t have proper identification with them.
3. Report any concerns to us on 0800 111 4554 or email@example.com.
4. If you feel unsafe call the police.