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Your voice, your home, your future
Following the merger of Housing Plus Group and Stafford and Rural Homes we identified the need for a single Customer Involvement and Customer Voice Model to be developed as all three landlords within the Group had different approaches to customer involvement.
Our Homes board, involved customers and colleagues have been working closely together to create a proposed new model to ensure that we provide a wide range of opportunities for tenants and residents views to be regularly sought and used to inform decisions.
We are now seeking your feedback on this proposal. Find out more here.