SARH awarded for excellence

A Stafford housing association has received national recognition for its all-round excellent performance.

Stafford and Rural Homes has been awarded with the prestigious Investors in Excellence Standard for demonstrating a high standard in all areas of its performance.

Karen Armitage, Chief Executive of SARH, said: “The achievement of this award at our first attempt is a true reflection of Stafford and Rural Homes’ commitment to excellence.

“Investors in Excellence has provided us with a user-friendly framework that enables us to continually improve our business for the good of our customers and employees.”

To achieve the Investors in Excellence Standard SARH had to undertake a rigorous external assessment that looked at key areas including leadership, partnership working and customer satisfaction.

Ian Nield, Chief Executive of Investors in Excellence, said: “We’ve been hugely impressed with the attitude and commitment shown by Stafford and Rural Homes to achieving the Investors in Excellence Standard.

“They have demonstrated a clear focus on continuous improvement and are effectively using the Standard to deliver better and more efficient services to customers.”

Now SARH has achieved the Standard it will need to undertake a reaccreditation process every two years to ensure it is continuing to improve its performance further.