SARH to provide first class Lifeline services to customers of South Staffordshire Housing Association

OVER 4,000 elderly and vulnerable customers across South Staffordshire will benefit from around the clock support from a dedicated call centre and monitoring service.

Stafford and Rural Homes’ Customer Call and Telecare services is now working with South Staffordshire Housing Association to monitor its connections across Cannock and the south of the county.

Karen Foster, Telecare Operations and Development Manager, said:  “We are delighted that South Staffordshire Housing Association approached us to monitor their Linkline Community Alarm Service.

This success follows on from SARH achieving full accreditation from the Telecare Services Authority and demonstrates that we are able to provide a high quality and caring service to customers.”

The technology helps elderly or vulnerable customers to lead more independent lives by having sensors and other equipment fitted in their home which are constantly monitored to provide security and peace of mind should an accident happen.

Jo Grainger, Head of Care and Support at South Staffordshire Housing Association, said: “We are pleased to work in partnership with locally-based Stafford and Rural Homes to provide a high level of service to our customers.  We have received great feedback so far and we look forward to continuing to work together in the future.”

In partnership with Staffordshire Social Services, SARH provides Life Line and a range of other Telecare services including fall and flood detectors, smoke alarms and sensors that detect if someone has been out of bed or a chair for an unusual period of time during the day and night.