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TSA

Your chance to have your say about standards in social housing

The Tenant Services Authority (TSA) is the new regulator for homes owned by housing associations and co-ops. From spring 2010, they are likely to be responsible for local council and arm’s-length management organisation (ALMO) landlords too.
The first thing the TSA needs to do is draw up a brand new set of standards for all social landlords. These standards are very important, as the TSA will be monitoring how landlords do in achieving them – and taking action against any who don’t.

The Tenant Services Authority is going to listen to tenants across England to help them understand what you want to see in the new standards. It is calling this the National Conversation, and it will start on 19 January 2009.

This is your opportunity to help set the standards for all social landlords and make sure that services for tenants continue to improve. So do get involved.

There are lots of ways tenants can take part in the National Conversation.  SARH will be launching a series of local events on Wednesday 4 February 2009 at the Stafford Shop, 56 Greyfriars Stafford, starting at 2.00pm.  There will be fun, games and prizes and everyone is welcome.  Please take this opportunity to have your say.  For further information please contact us on 0800 1114554

If you’d like to organise your own event, from 12 January onwards, you can order a resource pack from the TSA on 0845 230 7000 (Option 1) and get more information on thewebsite: www.nationalconversation.co.uk

To have your say download a copy of the TSA questionnaire. 
TSA Questionnaire
Please send it to the address on the back or bring it to one of our shops or head office and put it in the pink box!

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